Israel Godwin
@israelgodwin
1 year ago

Web3 will have a few key differences from Web2: Users won’t need separate log-ins for every site they visit but instead will use a centralized identity (probably their crypto wallet) that carries their information. They’ll have more control over the sites they visit, as they earn or buy tokens that allow them to vote on decisions or unlock functionality.

It’s still unclear whether the product lives up to the pitch. Predictions as to what Web3 might look like at scale are just guesses, but some projects have grown pretty big. The Bored Ape Yacht Club (BAYC), NBA Top Shot, and the cryptogaming giant Dapper Labs have built successful NFT communities. Clearinghouses such as Coinbase (for buying, selling, and storing cryptocurrency) and OpenSea (the largest digital marketplace for crypto collectibles and NFTs) have created Web3 on-ramps for people with little to no technical know-how.

While companies such as Microsoft, Overstock, and PayPal have accepted cryptocurrencies for years, NFTs — which have recently exploded in popularity — are the primary way brands are now experimenting with Web3. Practically speaking, an NFT is some mix of a deed, a certificate of authenticity, and a membership card. It can confer “ownership” of digital art (typically, ownership is recorded on the blockchain and a link points to an image somewhere) or rights or access to a group. NFTs can operate on a smaller scale than coins because they create their own ecosystems and require nothing more than a community of people who find value in the project. For example, baseball cards are valuable only to certain collectors, but that group really believes in their value.
Most successful forays by traditional companies into Web3 have been ones that create communities or plug in to existing ones. Consider the NBA: Top Shot was one of the first NFT projects from a legacy brand, and it offered fans the opportunity to buy and trade clips, called “moments” (a LeBron James dunk, for instance), that function like trading cards. It took off because it created a new kind of community space for fans, many of whom may have already been collecting basketball cards. Other front-runner brands, such as Nike, Adidas, and Under Armour, similarly added a digital layer to their existing collector communities. All three companies offer NFTs that can be used in the virtual world — for example, allowing the owner to gear up an avatar — or that confer rights to products or exclusive streetwear drops in the real world. Adidas sold $23 million worth of NFTs in less than a day and instantly created a resale market on OpenSea, just like what you might see after a limited drop of new shoes. Similarly, Time magazine launched an NFT project to build an online community that leverages the publication’s deep history.

Bored Ape Yacht Club is the biggest success story of an NFT project going mainstream. Combining hype and exclusivity, BAYC offers access to real-life parties and to online spaces, along with usage rights to the ape’s image — further reinforcing the brand. An ape NFT puts the owner in an exclusive club, both figuratively and literally.

One lesson from these efforts is that on-ramps matter, but less so the more committed the community is. Getting a crypto wallet isn’t hard, but it is an added step. So Top Shot doesn’t require a one — users can just plug in their credit card — which helped it acquire interested users new to NFTs. The Bored Ape Yacht Club was a niche interest, but when it took off, it became a catalyst for people to create wallets and drove interest in OpenSea.

Some companies have had rockier experiences with NFT projects and crytpo features. For example, when Jason Citron, the CEO of Discord, a voice, video, and text communication service, teased a feature that could connect the app to crypto wallets, Discord users mutinied, leading him to clarify that the company had “no current plans” to launch the tie-in. The underwear brand MeUndies and the UK branch of the World Wildlife Fund both quickly pulled the plug on NFT projects after a fierce backlash by customers furious about their sizable carbon footprint. Even the success stories have hit bumps in the road. Nike is currently fighting to have unauthorized NFTs “destroyed,” and OpenSea is full of knockoffs and imitators. Given that blockchain is immutable, this is raising novel legal questions, and it isn’t clear how companies will handle the issue. Further, there’s recent evidence that the market for NFTs is stalling entirely.

Companies who are considering stepping into this space should remember this: Web3 is polarizing, and there are no guarantees. Amid many points of disagreement, the chief divide is between people who believe in what Web3 could be and critics who decry the many problems dogging it right now.